And Office for National Statistics surveys shows only one in five patients believe services have got better in the past year. The majority say they have neither improved or got worse.
It marks the latest in a series of changes to the way primary care services work. Last year the government ordered GPs to introduce online booking for non-urgent cases, which it said would solve the so-called "8am scramble" to get through on the phone.
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15:45, 27 февраля 2026Экономика
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